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PRIVACY POLICY – THE KURTI HOUSE

Last Updated: 26 October 2026

At The Kurti House, we respect your privacy and are committed to protecting your personal information when you visit our website, https://thekurtihouse.com/, or purchase our products. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information when you visit our website or place an order:

  • Personal Information: Name, email address, and phone number.
  • Billing and Shipping Information: Billing address, shipping address, and delivery details.
  • Order Information: Products purchased, order history, and transaction status.
  • Payment Information: Payment status and transaction references provided by payment service providers.
  • Technical Information: Cookies, browser details, device information, and website usage data, where applicable.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and confirm your orders.
  • To arrange shipping and delivery.
  • To provide customer support and respond to inquiries.
  • To send order confirmations, payment updates, and delivery notifications.
  • To improve our website, products, and shopping experience.
  • To prevent fraudulent transactions and protect website security.
  • To send promotional offers and marketing communications where permitted by applicable law.

3. Sharing of Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services, including:

  • Payment Gateway Providers: To process payments securely.
  • Courier and Logistics Partners: To deliver your orders.
  • Website and Technology Service Providers: To maintain and improve our website.
  • Legal and Regulatory Authorities: Where disclosure is required by applicable law.

We do not sell your personal information to third parties.

4. Payment Security

Payments made through our website may be processed by third-party payment service providers. We do not intentionally store complete payment card details on our website.

Your payment information is handled according to the applicable payment provider's security practices and privacy policy. We take reasonable steps to protect transaction-related information.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Understand visitor activity and website performance.
  • Enhance the overall shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, misuse, loss, or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, meet business requirements, resolve disputes, and comply with applicable legal and regulatory obligations.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies.

The Kurti House is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information where legally permitted.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional or marketing communications.

To exercise these rights, please contact us using the details provided in the Contact Us section below. Certain information may need to be retained where required by law.

9. Children's Privacy

Our website is intended for general shopping purposes. We do not knowingly collect personal information from children where doing so would violate applicable law. Where required, appropriate consent will be obtained before collecting or processing a child's personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page along with the revised date. We encourage customers to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Business Name: The Kurti House

Email: thekurtihouse.support@gmail.com

Phone/WhatsApp: +91 7203093607

Address: A-148, Shankar Nagar Society, Punagam, Kargil Yogi Chowk Road, Surat, Gujarat – 395010, India

12. Acknowledgment

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, your personal information will be processed in accordance with the applicable consent requirements.

Thank you for shopping with The Kurti House.